When selecting a company to supply a security door, security window, or security screen on your property, it’s important to consider how likely the business will still be around to be able to fulfil the warranty offered.

With over four decades of operating within Western Australia, Custom Screens & Security has developed a reputation as one of WA’s most trusted and reliable security product manufacturers and suppliers.

As Custom Screens & Security only utilise the highest-quality Australian materials when constructing our products, and our manufacturing processes have been refined to adhere to the very highest standards in our industry, we are able to offer our valued customers fantastic warranty options.

For more information, get in touch with the friendly Custom Screens & Security team by calling (08) 9279 7444, emailing sales@customscreens.com.au, or contact us today!

WARRANTY INFORMATION

Custom Screens & Security provide a two-year parts and labour warranty on all products we install. In the unusual event of a product fault occurring within the warranty period, service calls will be at no charge to the customer.

However, if it is determined that the product fault is due to customer neglect or misuse, the warranty will become void and a service call charge will apply. Warranties will also be void and a service call charge will apply if the customer has organised a third party to repair faults.

Custom Screens & Security will not pay for the cost of locksmiths or other trades that bill for repairs in the instance that Custom Screens & Security has not been notified and booked for a site visit. Service and repair charges will also apply to replace faulty products outside of the Custom Screens & Security 2-year parts and labour warranty.

SECURITY SCREENS WARRANTY

INVISI-GARD SECURITY SCREENS

ALU-GARD SECURITY SCREENS

  • 7-year structural warranty on our Alu-Gard security screens
  • 2-year parts and labour warranty
  • 2-year general service warranty

ALU-GARD EDGE SECURITY SCREENS

INVISI-MAXX SECURITY SCREENS

ALUMINIUM DOORS WARRANTY

  • 7-year structural warranty on the aluminium frame
  • 7-year powder coating warranty
  • 10-year door lock system warranty
  • 2-year moving parts warranty
  • 2-year parts and labour warranty
  • 2-year general service warranty

ALUMINIUM WINDOWS WARRANTY

  • 7-year structural warranty on the aluminium frame
  • 7-year powder coating warranty
  • 10-year window lock system warranty
  • 2-year moving parts warranty
  • 2-year parts and labour warranty
  • 2-year general service warranty