testimonials


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Read what our very satisfied clients have to say about us…

Ordered two security doors and two screens for windows. All were custom built. All phone contact and service men that attended the house were professional, on time and clearly understood their products and services. The initial contact to order to product installment was very quick. Really happy with the price and the quality of the product. They look very good and we will use this company again.

Katherine

Fabulous Doors, Fabulous Service. Grant gave me a great price and Paul installed the doors beautifully. They are an asset to my home. Love your work guys. Will certainly use again if the situation arises.

Mel Hall

"Just had front and back screens installed. Front were normal screen doors. Very Happy. The back doors were tailored to suit our needs. From the quote thru to the installation these guys have been professional, friendly, on time and an absolute pleasure to deal with. I got a local quote off a company and these people beat it hands down. Well done guys! More than impressed :)"

L Tay

"Thank you for your friendly and helpful assistance, and for our beautiful new Colonial Security Doors. they're as attractive as they looked in the brochures and showroom, and makes a huge improvement to the look of our house"

Cathy Westerman

"I would like to thank Ian and his team for installing the security door in my garage yesterday. Having your home broken into and your car was stolen five nights later is very un-nerving and we hadn't slept that well since the B&E. So big thanks for rushing the order plus the install through. I will certainly be recommending your company to others. Thanks again!"

Russell Lanyon

"Our two Security Doors were fitted today and I would like to say how happy we are with your company. The sales consultant was professional and called promptly as arranged. I was delayed and appreciated his call to say he was on site. The quality and fitting on the doors were exactly as explained and planned, plus arrived before due date. The phone contact was excellent and friendly and the doors were fitted without me having to be at home. We couldn't be happier, thank you!"

Dianne Locke

"Many thanks, the work was done extremely well. Your sales person was on time and pleasant, the doors were manufactured quickly and within the time frame I had requested, and your installation persons friendly and efficient - thank you so much."

Delys Martin

"I just wanted to take a minute to write and say how impressed we are with your company. You have done three different jobs for us (fencing and screens) and each time I could not have been more pleased. From the gentleman who did our quotes right through to the young men who did the actual labour, we cannot say enough about their professionalism. They were here on time, knowledgeable, very efficient, clean, courteous and polite.

"We have recently moved and needed a lot of work done on our new home. We have dealt with nightmare tradesmen and companies that do not do as promised, leave messes, etc. Your company is the only one I am taking the time to write to because it is just so rare to find a company that is truly service orientated. Your employees are great and the work they did beyond anything we had hoped for.

Again, I just wanted to say you are a rarity in the building trade. Keep up the good work and thanks again."

Tom Nolan

"I just wanted to say how very happy I am with the products that you've installed. When I viewed your display at the local shopping centre I was initially hesitant to arrange for a measure and quote, but after knowing you have been in the business for some years I felt confident to go ahead.

In the past I have had a series of poor services from companies lacking in integrity, being dishonest, not turning up, not providing what was paid for or breaking things and not replacing them.

When Gary Laut came to measure and quote he provided a thorough explanation of your products and made an excellent colour choice. The finished products are exactly as he said they would be. Chris did an amazing job of installing and helped to clean up afterwards. It is rare in this day and age to find this kind of service with such polite staff and I wanted you to know how fortunate your company is to have employees with such a high standard if work ethic. I will happily recommend your company and purchase further products as I can afford them."

Julie Cornish

"Your guys completed my house today with all screens and doors. From visiting your showroom to finishing the job it's been a great experience. All along the way, everyone has been very professional and I'm delighted with the finished product."

Gordon Donaldson

This company is excellent. We had a number of screen doors, screens on the window & aluminium doors fitted to our property recently. We are extremely happy with the product. The staff were professional prompt & efficient. We would certainly recommend this company.

Nellie

The service we received was impeccable. We are really happy with our security and the type of product that Custom Screens have to offer. They always got back to me in a timely manner and I really appreciate that fact they take the time out to help me with any enquiry I had. Thanks Heaps Custom Screens.

Olivia Merredew

Extremely happy with both service and product. Very speedy from order to installation, way beyond my expectations. Would recommend this company to anyone. Fantastic, friendly service and cheaper than the big boys out there.

Alison Didovich

Great product, friendly and professional service, competitive price. The only hiccup was a faulty barrel in one of the doors, which the installer missed, but the follow-up service and correction couldn't be faulted. Well satisfied.

Sarah Murray

Extremely good service, high-quality material used and very precisely fitted. Very happy today after having had screens and doors fitted in my newly purchased unit.

Stephen Gourley

Great service. One of the few that I asked to quote that actually turned up. They were very professional and friendly. Couldn't fault their communication and service. I would recommend them to anyone looking for a professional job.

Amanda Mulder

Professional no-nonsense service, and a quality product installed for a good price. What more do you need?

David Shedden

Very professional service from the minute you call for a quote. Person who came to measure and quote was excellent as he really took the time to explain and offer the best solution. He was very knowledgeable too. The installation went very smoothly too with no issues. Love that Custom Screen gave a great price and product. We are really happy with the end result

Ann Lazaro

Went into their office/Showroom and they were extremely helpful as we had a pivot door and weren't sure if there was an option available. Came out on time and gave us options and told us the pros and cons of each installation. When we ordered they told us a manufacturing timeframe that was correct and we received a installation date a week in advance. The installer was on time and was polite and cleaned up after the installation. Little to their knowledge I did not shop around for quotes as they were professional and up front telling us they may not be the cheapest but you will receive a quality product. Installed today and we are happy with our purchase

Steve Martin

Five star service by a five star company. These guys are a pleasure to deal with. We have always used custom screens and always recommended them. Just had more screens installed and Chris the installer did a fantastic job, great attention to detail and even assisted with moving a washing machine. Top bloke and great tradesman. A real asset to Custom screens. You guys are a fantastic company. Keep up the good work!

Russel Willians

Friendly and professional service. Great job at a very competitive price. ETA provided was spot on and installation was done very well. No hesitation in recommending Custom Screens. Thanks guys.

Justin Oee

5 star quality, service and price. We have been impressed with every part of the service from our initial call, through the quoting process and then delivery and installation. Thank you Custom Screens.

Karen Armstrong

Got my screens installed after a robbery, and have used Custom Screens ever since. Installed 3 new sliding doors and screens over the years. Always hassle free, and perfect workmanship. I would not choose anyone else

Nibha Mehra

Excellent service and best price against competitors. Had doors installed yesterday and look so good - installer called to confirm details and did an excellent job. Highly recommended.

Steve Hindle

The measure up and quote was timely and withing my budget. And a quality of installation was beyond my expectations. Even the door opening mechanism is colour-coded to the door and frame!

Steve Ross

As always Custom Screens provided exceptional service and quality products, nothing was too much trouble, very accommodating and efficient. The only company we use for our houses and recommend to family and friends

Lauren Atkinson

We were impressed by the professionalism and level of service received from Ian and the team. Installation was smooth and at the time promised. Happy with the quality of the install. Would definitely use them again and glad to support a local company

Barry Vayler

Professional and prompt service, went out to there office to view there product and was given some very good advice for our home. Very happy with our windows/doors, will definitely be recommending and using Custom Screens again.

Martin Shirer

We received 4 quotes from other companies all were similar in cost, but custom screen were more professional and their show room quality is what made our minds up

rubens kiamtia

Very happy with the service I received from both Grant who quoted our job and Chris who installed our security screen door and fly screens. We had a dog door ext to our sliding door and Grant made sure he allowed for this in taking measurements. Chris took great care installing the screens and explaining the features of the sliding security screen doors. Custom Screens and Security Products were referred to me though our neighbourhood FaceBook page and I am very happy to recommend them.

Judy Dinnison

Had a great experience with Custom Screens. Replaced windows, doors and screens. We always delt with Glen, who was always helpful even when he was time pressed. He was very knowledgeable with product selection, logistics and had prompt responses for any queries during the process. He provided guidance on selecting a design that is beautiful and suits the project whilst achieving it in the most cost effective way. He also managed to offer a very aesthetically pleasing alternative to the standard door hardware that we felt didn’t suit. The delivery people were also friendly and professional. In particular, Peter was very approachable and helpful with queries about the locks when he dropped off a security door. We would definitley use Custom Screens again!

Kimberley Painter

Just had front and back screens installed. Front were normal screen doors. Very Happy. The back doors were tailored to suit our needs. From the quote thru to the installation these guys have been professional, friendly, on time and an absolute pleasure to deal with. I got a local quote off a company and these people beat it hands down. Well done guys! More than impressed :)

L Tay

Fabulous Doors, Fabulous Service. Grant gave me a great price and Paul installed the doors beautifully. They are an asset to my home. Love your work guys. Will certainly use again if the situation arises

Mel Hall

Ordered two security doors and two screens for windows. All were custom built. All phone contact and service men that attended the house were professional, on time and clearly understood their products and services. The initial contact to order to product installment was very quick. Really happy with the price and the quality of the product. They look very good and we will use this company again.

Katherine Outred

To Barney and The Fantastic Amazing Team . My Husband and I would like to take this Opportunity in Thanking and Highly Commending you all in The Excellent Outstanding Customer Service we recieved. From the Phone Call to the Tradesman who came out to give the Quote and the Final Installation. Each Experience was of the Highest Professionalism with Advice and Attention to Detail. The Fitter came Promptly on the Appointment Time and Completed the Job with Cleaning up to the Highest Standard. A Million Thank yous to You all. Look forward in using youre Services in the Not too Distant Future. With Sincere Appreciation, Mr and Mrs Teresa and Paul Inni

Teresa Inni

We had a great experience using Custom Screens to install our security double door. They are very professional and the product is great & looks awesome! We are very happy with the customer service that we received. We Will highly recommend them!

Ryan borgogno

Friendly, helpful service, great price and the screens look amazing! I had a laundry door fitted with a cat door, 3 screens on the front windows and some new locks. This has totally changed the look of the windows, door and the doors with new locks look like new doors now! The quote was done on the spot and advice given on locks and the type of grills. Thanks Custom Screens, I’m very happy and so are our cats

Jodi B

We wanted a screen door to suit the character of our home and once speaking to custom screens I knew that this was the right place to do it. The service from all members of staff was outstanding and the communication was always clear. Thank you, we love our door.

Erin Chiappalone

I desperately needed a new laundry door as the old sliding door and diamond grill had seen better days. The guys at Custom Screens did an amazing job putting in a new hinged door and it has made the room look so modern. The guys that put in the door took such good care removing the old frame that next to no damage was done. We had prepared ourselves to have to do some re-tiling and patching, but they were so good no tiling is needed. I would fully recommend them and will use them again for future works.

Andrea E

Thank you to Custom Screen, when i had contacted a couple of screen companies to help design a unique security gate for my front door no one else would even help. Custom Screen and the staff went out of their way to find a solution. Great price with professional service and workmanship.

Cora Potgieter

I have been dealing with Custom Screens from the time they opened ie about 35 years ago. All our security doors (6) and now the 3600mm four panel sliding door which was installed this week have been provided by Custom Screen and other services such as changing locks etc. The reason I have stuck with them is first of all the friendly service and secondly value for money. You seriously do not need to get quotes from anyone else because I would be surprised if anyone can provide you with a custom built product at such a competitive price.

Denzil Simeons

Excellent service not only in terms of turnaround time, but in terms of their product and professionalism of the installer. I'm always happy to support local businesses and especially Australian owned and operated. Thanks C-S for a job very well done

Geoff R

Highly recommend Custom Screens and will be using them again! A family member who recently had a security door installed by Custom Screens recommended them to us and we are so thankful they did. Fantastic customer service and their workmanship has exceeded our expectations. If you're looking for a company to install any type of security screen, look no further. Custom Screens will not disappoint.

Katherine Waldon

Quick and efficient service provided. Very friendly group, accommodating and flexible with times / appointments. Came out without me needing to be home to quote and then installed sooner than the estimated 3 weeks. Very happy with the end product and the price of the products / service provided. I would highly recommend Custom Screens.

Smith Family